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HUKO RETAIL BANKING ANALYTICS WILL TRANSFORM YOUR RETAIL BANKING CHAIN INTO A TRULY MULTI-CHANNEL NETWORK, TRANSFORMING THE CUSTOMER EXPERIENCE, IMPROVING SERVICES, AND LOWERING OPERATING COSTS.

The benefits of the Huko Retail Banking Analytics system are too numerous to explain – and with our customers we discover new ones every day.

People Counting & Conversion - Efficiency

It detects much more than traffic entering the Branches

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Staffing Optimisation

Optimises staff presence based on analytical logic for optimal response to customer inquiries

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Huko Staff Engagement Monitoring

Monitors the efficiency of the service that staff provides in Customer Engagement in the Branches.

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Shopper dynamics maps

Understanding how Customers move within the Branch

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Measurement of window attractiveness

Improves the redemption and attractiveness of windows, accurately measuring the effectiveness of the various visual and digital marketing options in real time

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Measurement of display attractiveness & Product Push Marketing

Improves the Shopping Experience by measuring Display attractiveness, Branch navigability, the effectiveness of Product Push Marketing actions and Merchandising choices.

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Showrooming Analytics

Detects the impact and dynamics of showrooming in each Branch to turn it into growth opportunities for the branch chain

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Base Shopper

Gaining a complete view of your Shoppers, customer segmentation, and how these change and evolve over time

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POS Integration

Benefit from the advantages of a unique platform bringing together economic, financial, behavioural and process data for shoppers

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Guest Wi-Fi & CRM

Wi-Future, the Guest Wi-Fi & CRM with set-up and advanced features

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Proximity Marketing

To make Proximity Marketing and the interaction with digital solutions an exceptionally effective In-Branch Marketing tool

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HUKO MARKETING & EVENTS PLATFORM

Manage campaigns and events based on the actual ROI of each one

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Loyalty management & Digital Apps

The Online Experience and In-Store Experience rolled into an exhilarating Customer Experience, transforming a Marketing tool into an essential and engaging application

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Avatar - Virtual identity

Allows customers to experience an engaging and interactive Customer Experience that moves seamlessly between online and off-line, and shows chain management the potential of full control of all its component factors.

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AVATAR – proactive alerting

An Alert system that warns sales staff of a VIP customer's presence in the branch and gives useful information for managing and guiding them.

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EMOTIONAL ANALYSIS

The most advanced emotional analysis tool for customers and visitors offering real time guidance for decisions regarding Visual layout & Merchandising Management, Product Marketing, and Strategic Marketing

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HUKO PURCHASING PROCESS MONITORING DEVICE

The revolutionary devices that give corporate management a clear understanding of what causes fall-off in Conversion Rates and efficiency KPIs through an analysis of drop points in the purchase and service process for each individual Branch.

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HUKO INTERACTIVE DIGITAL SIGNAGE

Huko Interactive Digital Signage & Digital Solutions makes it possible to surround the customer in an engaging and personalised omnichannel experience.

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